Warranty & Repair

We offer a 3 month warranty on our products. A bill or receipt of purchase is required. 
For manufacturing defects, we request you to reach out to us via Email or WhatsApp.

If any defects notified within 48 hours of delivery, we will replace the product or refund the amount.

If defects arise from accidents or overuse, we will not be liable to offer a refund,

however, we will do our best to fix the pair for you.

Please Note – Kitten heels / Pencil heels are not recommended for ladies who are above 70-75 kgs

 

For repair related issues or queries,

WhatsApp us on: +91 8591360369 (10:30 am - 6:30 pm IST, Monday – Saturday) or

Email us at support@chaalchalan.shop

 

    Caring for your footwear

    1. All footwear at Chaal Chalan is manufactured using Vegan material.

    We do not suggest wearing them in and around the water.

    2. Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. 

    3. Keep away from direct sunlight. We request you to store them in a shoe bag.

    4. Clean the footwear with a soft cloth.

    5. Always dry your feet before wearing your footwear.
    Wet or moist feet can lead to minor damages in the footwear.

    6. Our footwear comes with a limited warranty.
    The life of the same simply depends upon the wear and tear of the product.

    7. In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.